Frequently Asked Questions

Everything you need to know about your Loop experience.

How do I choose the right size for my ears?

Every set of Loop earplugs includes four sets of silicone ear tips (XS, S, M, L) to ensure a perfect, comfortable fit for every ear shape.

Are Loop earplugs visible when I wear them?

Loop is designed with fashion in mind. Our sleek, circular design sits flush against the ear, looking more like a stylish accessory or jewelry than traditional earplugs.

Can I use Loop earplugs at concerts and music festivals?

Yes, our Experience line is specifically engineered to reduce noise levels by 18-26 decibels while maintaining sound clarity, making them perfect for live music.

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days depending on your location. We also offer express shipping options at checkout for faster delivery.

What is your return policy?

We offer a 100-day hassle-free return policy. If you are not completely satisfied with your Loop earplugs, you can return them for a full refund, no questions asked.

How do I clean my Loop earplugs?

Cleaning is easy! Simply wipe the silicone tips with a damp cloth or use a mild soap and water. Ensure they are completely dry before placing them back in their carry case.